1.With respect to the interface network card, what does the term 10/100 refer to?
A. Protocol speed.
B. A fiber network.
C. Megabits
per second.
D. Minimum and maximum server speed.
2. What is a type of IDE
translation?
A. LBA
B. UTB
C. QIC
D. USB
3. You are the technician at
Certkiller . The sales director's computer shuts down and
reboots unexpectedly. Which of the
following could be a cause of this problem?
A. The BIOS is set to reboot
automatically every day.
B. Her external SCSI CD-RW is using
too much power.
C. The CMOS is configured to cycle
power at a certain time.
D. The power
supply is not providing enough power to the system.
4. WRAM is used on a?
A. Modem.
B. Video
card.
C. Motherboard.
D. ATA controller.
5. What is the first program to run
during the bootup process?
A. I/O.sys
B. Command.com
C. BIOS
D. Msdos.sys
6. How much video RAM is needed to
display 1024 into 768 at 24bit color?
A. 1MB.
B. 4MB.
C. 8MB.
D. 512KB.
7. You have just installed a new
internal PCI modem in your desktop. It will not dial
out. What is the problem?
A. The port speed is set too high.
B. The modem has not been set up in
control panel properties
C. The phone line is plugged in to
the line-in port on the modem card.
D. The phone
line out of the wall is plugged into the phone port on the modem
card.
8. What are benefits of cleaning
the inside of the computer? (Choose Two)
A. Increase connectivity speed.
B. Provide
better system cooling
C. Increase CPU processing speed.
D. Increase the value of your
computer.
E. Reduce
the risk of component failure.
9. A customer calls and says that
her computer will not boot. She can hear noises and
see lights on the box but nothing
comes on the screen. What should you take to the
site to fix the problem?
A. Hard Drive
B. Video
Card
C. Power Cable
D. Power Supply
10. The resolution on a new 19"
ULTRA VGA monitor was set to 640 x 480 16 colors.
You change the resolution to 800x600
High color 16-bit. But the monitor goes blank.
What could be the problem?
A. The video card is using an IRQ
B. The video card is not installed
properly
C. The monitor trapezoid setting is
wrapped.
D. The
refresh rate is too fast for the monitor
11. The computer will not boot from the
floppy drive. What are the most likely causes?
(Choose two)
A. The
floppy drive is defective.
B. There is no partition on the hard
drive.
C. The boot floppy is formatted on
FAT 16.
D. The boot
sequence in the BIOS is incorrect
E. The hard drive has more than one
partitions defined.
12. How many devices does USB
support?
A. 32
B. 64
C. 127
D. 256
13. The monitor is displaying mostly
in green and not in normal colors. Which of the following would cause this?
(Choose Two)
A. The
monitor is defective
B. The refresh rate is too fast.
C. The resolution is set too high
D. A pin on
the connector is bent.
E. The drivers are installed
incorrectly.
14. What is the I/O
address of the secondary controller?
A.
01F0
B.
0170
C.
0168
D.
0136
15. Which
of the following can be used to clean the inside of a computer tower?
A.
Vacuum
B.
Canned air
C.
Turbo fan
D.
Liquid cleaner
16. Which of the following
configuration settings are set in EEPROMS on a NIC?
(Choose three)
A. IRQ
B. Protocol
C. IP Address
D. I/O
Address
E. MAC
address
17. What is the main difference
between AT and ATX motherboards? (Choose two)
A. PS/2 port
B. BNC connector
C. Soft
power switch
D. Serial connectors
E. Parallel connectors
18. Which of the following source
present a risk factor for virus infection on a PC?
(Choose two)
A. A floppy
disk received from a friend.
B. A
downloaded file from the internet.
C. FDISK/MBR file on the hard drive.
D. . DLL file that was loaded with a
new machine.
E. . CAB file that was loaded with
the new machine.
19. A bent pin on a three row DB-15
male connector plug could cause problems with
which device or component?
A. Monitor
B. Joy sticks
C. Laser-Jet Printer
D. External Modem
20. Which ports are most often used
to connect a digital camera to a computer? (Choose
two)
A. USB Port
B. SCSI Port
C. PS/2 Port
D. Parallel Port
E. RS-232
Port
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