1.
A video resolution of 800 into 600 would constitute which video mode?
A.
EGA
B.
VGA
C.
CGA
D.
SVGA
2.
Which device would you plug into an AGP slot?
A.
Hard drive
B.
Serial port
C.
Video card
D.
External storage device
3.
What should you do first if the mouse pointer is not moving correctly across
the screen?
A.
Clean the mouse
B.
Reconfigure the system
C.
Plug into a different port
D.
Check the mouse drivers in the operating system
4.
A workstation has just been installed on the Ethernet LAN but cannot
communicate with the network. What should you do first?
A.
Reinstall the network protocols.
B.
Reinstall the network interface card driver.
C.
Verify the IP configuration on the workstation.
D.
Verify the link status on the computer's network card.
5.
A customer just installed a new CD-RW. The system was working fine before the
installation, but now the CD-RW does not work. What should you suggest that the
customer should do?
A.
Flash or upgrade the BIOS
B.
Check the CONFIG.SYS setup
C.
Add the CD-RW in the device manager
D. Check the jumper settings on the CD-RW
6.
When installing an ISA Modem it would be good practice to know available
___and___________to use before installing the modem.(Select Two)
A.
SCSI/IDs
B.
COM Ports
C.
ISA address
D.
IRQ number.
7.
A client wants to upgrade the storage in a computer. The original drive is
working,just the owner needs additional free space. The technician installs a
new 40GB ATA Hard drive in the system. It can be heard spinning up, but the
drive is NOT recognized by the system's BIOS. Select the MOST likely problems.
(Select Two)
A.
Faulty Harddrive
B.
Incompatible Operating System
C.
Drive capacity too large for BIOS
D.
Incorrect termination
8.
Which of the following will allow you to use a laptop as a desktop system?
(Select two)
A.
External Hard drive
B.
Port Replicator
C.
Hot Swappable drive
D.
Docking station
E.
Home base
9.
When installing a new video card in a system which previously used an onboard
video controller, the onboard video controller needs to be:
A.
disabled in the windows control panel
B.
disable in the BIOS
C.
Physically removed.
D.
disable using the jumper pin on the new video card.
10.
Identify the I/O port described below. An external D Shaped connectors with a
total of 15 female pins in 3 rows.
A.
Parellel Port.
B.
Serial Port.
C.
VGA Video Port
D.
Joy Stick/MIDI Port.
E.
USB Port.
11.
Upgrading to a new AGP video card from a PCI video card has which of
the
following benefits?
A.
Reduces heat inside the system unit
B.
Frees up a USB slot
C.
AGP type video cards have a newer design over the PC vide cards
D.
Increases the video performance
12.
An ATX motherboard usually has:
A.
An Integrated PS/2 mouse connector.
B.
An AT keyboard connector.
C.
Two IEEE 1284 Ports.
D.
Two IEEE 1394 Ports.
13.
Which Printer interface Operates at either 400 or 800 Mbps?
A.
Ethernet
B.
FireWire
C.
Parallel
D.
Serial
14.
What is IEEE 1394b also known as?
A.
Firewire 400
B.
USB 1.0
C.
Firewire 800
D.
USB 2.0
15.
A customer's monitor remains blank after she boots her PC. There were no error
messages or beeps. What is the first thing the customer should check?
A.
The monitor power is plugged into a power source.
B.
The monitor data cable is plugged into the computer.
C.
The video card is properly seated in the computer.
D.
The monitor has been degaussed.
16.
A customer has a cable that has a connector with 15 pins. The pins are arranged
in three rows of 5 pins. What would this cable be used for?
A.
Game Port
B.
COM Port
C.
VGA Monitor
D.
LPT Port
17.
The CD-ROM has stopped working. You think the drive is not getting the proper
voltage. What device can be used to determine the drive is getting the proper
voltage?
A.
Wire tester
B.
Multimeter
C.
Ohm meter
D.
AMP meter
18.
A customer complains that a recently upgraded computer shuts down after a few
minutes of operation. You verify the power supply is working correctly.
Which
of the following is the NEXT component you should check?
A.
CPU cooling fan
B.
Computer memory
C.
IDE Harddrives
D.
CMOS battery
19.
What is the benefit of an Energy Star compliant computer? (Choose two)
A.
Will last longer before breaking down.
B.
Is manufactured with less toxic chemicals.
C.
Runs cooler.
D.
Uses less electricity.
20.
You are
called to a users desk because of a continuous beep noise coming from the
tower. What can be causing this noise?
A. A virus has been downloaded to
the system
B. The memory has failed
C. One of
the keys on the keyboard is stuck in the down position
D. The wrong driver was installed
for the keyboard
No comments:
Post a Comment